Privacy Policy
Last updated: October 21, 2026
This policy explains what HealthyFresh.Food collects, why, and the choices you have. It applies to our website and mobile apps.
AI meal planning
When you send a message to the AI assistant, your message, recent conversation and current meal preferences are sent through our server to OpenAI to create a response. We do not send your account email or password to the model. Response storage is disabled in our API request; the provider may retain data under its own processing policies. Your latest plan is kept in this browser until you start a new plan, and saved to your profile when you choose Save. We count how often catalog meals are suggested and keep short dish names for requested dishes missing from the catalog, so our editors can improve the selection. These counts and names are not linked to your account or stored with your full prompt. We keep short-lived hashed counters to limit misuse, and persistent successful-request counts to enforce free allowances. Signed-in counts are linked to your account; guest preview counts use a salted hash of your network address, not your raw IP address. Please avoid entering sensitive personal information that is not needed for meal planning.
1. What we collect
Your account details (name, email), the preferences you set in the planner (late nights, household size, dietary choices), and the weeks and recipes you save to your profile. On our apps we also collect basic device information and crash reports so we can fix problems.
2. How we use it
To build your three-day plan, sync your saved weeks between the website and the app, and improve our meal recommendations. We send service emails about your account; marketing emails only if you opt in, and you can unsubscribe at any time.
3. What we never do
We do not sell your personal data. We do not share your dietary preferences with advertisers. We do not read your saved weeks for anything other than showing them back to you and improving your own recommendations.
4. Sharing
Stripe processes membership payments and billing details; HealthyFresh does not store card numbers. We use service providers (hosting, email delivery and AI processing) who process data on our behalf under contract. We disclose data only when required by law.
5. Your controls
You can view, export, or delete your data at any time from your profile settings in the app, or by emailing devteam@matched.cv. Deleting your account removes your saved weeks and preferences within 30 days.
6. Contact
Questions about this policy: devteam@matched.cv. If we change this policy materially, we’ll notify you by email before the change takes effect.